Effective Date: May 24, 2026
Last Updated: May 24, 2026
Welcome to Melt n Dip. These Terms and Conditions govern your use of the Melt n Dip website, online services, digital content, promotions, and related features operated by MELT N DIP FRANCHISING, LLC.
By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the website.
1. About Melt n Dip
Melt n Dip is a dessert brand offering chocolate desserts, waffles, crepes, beverages, and related menu items through company-operated and/or independently owned franchise locations.
Some Melt n Dip locations may be independently owned and operated by franchisees. Product availability, pricing, hours, services, promotions, and policies may vary by location.
2. Website Use
You may use this website for lawful personal, informational, and non-commercial purposes only.
You agree not to:
- Use the website for illegal, fraudulent, or harmful purposes
- Attempt to interfere with the website’s security or functionality
- Copy, scrape, or misuse website content
- Use our trademarks, images, menu content, or branding without permission
- Submit false, misleading, abusive, or unlawful information
- Attempt to gain unauthorized access to our systems
We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.
3. Menu Information, Pricing, and Availability
We try to keep menu items, descriptions, prices, ingredients, photos, and availability accurate. However, information on the website may change without notice.
Menu items, prices, offers, and availability may vary by location and may differ from third-party ordering platforms, delivery apps, or in-store pricing.
Photos are for illustration purposes only. Actual products may vary.
4. Allergens and Dietary Information
Melt n Dip products may contain or come into contact with common allergens, including but not limited to milk, eggs, wheat, soy, peanuts, tree nuts, sesame, and other allergens.
We cannot guarantee that any product is allergen-free. Cross-contact may occur in preparation areas.
Customers with food allergies, sensitivities, or dietary restrictions should contact the specific location before ordering and should make decisions based on their own health needs.
5. Online Ordering and Third-Party Platforms
Our website may link to third-party ordering, delivery, payment, or reservation platforms. These platforms may have their own terms, privacy policies, fees, refund rules, and customer support processes.
When you place an order through a third-party platform, your transaction may be governed by that platform’s terms and policies.
Melt n Dip is not responsible for third-party platform errors, service interruptions, delivery delays, pricing discrepancies, technical issues, or unauthorized charges caused by those platforms.
6. Orders, Cancellations, and Refunds
Order cancellation, refund, replacement, and adjustment policies may vary depending on the location and the platform used to place the order.
For issues with an order, please contact the location where the order was placed or the third-party platform used for the transaction.
Melt n Dip may review refund or replacement requests on a case-by-case basis, but we do not guarantee refunds, credits, or replacements unless required by applicable law.
7. Promotions, Offers, and Discounts
Promotions, discounts, coupons, giveaways, loyalty offers, and special deals may be subject to additional terms.
Unless otherwise stated:
- Offers are valid for a limited time
- Offers may vary by location
- Offers cannot be combined with other discounts
- Offers have no cash value
- Offers may be modified or canceled at any time
- Some items may be excluded
Melt n Dip reserves the right to refuse, modify, cancel, or revoke any promotion in cases of suspected fraud, abuse, technical error, or violation of promotional rules.
8. Gift Cards and Loyalty Programs
If Melt n Dip offers gift cards, rewards, loyalty points, or similar programs, those programs may be governed by separate terms.
Gift cards, rewards, or credits may not be redeemable for cash except where required by law.
Program benefits may vary by location and may be changed or discontinued at any time, subject to applicable law.
9. Franchise Opportunities and Business Inquiries
Information about franchise opportunities, partnerships, or business inquiries on this website is provided for general informational purposes only.
Submitting an inquiry does not create a franchise relationship, partnership, employment relationship, agency relationship, or obligation by Melt n Dip to proceed with any transaction.
Any franchise opportunity is subject to applicable franchise laws, required disclosures, due diligence, and written agreements.
10. Intellectual Property
All content on this website, including the Melt n Dip name, logos, trademarks, designs, images, graphics, menu descriptions, text, videos, and website layout, is owned by or licensed to Melt n Dip.
You may not copy, reproduce, distribute, modify, display, sell, or use our content or branding without prior written permission.
Unauthorized use of Melt n Dip trademarks, trade dress, logos, photos, or brand identity may violate intellectual property laws.
11. User Submissions
If you submit reviews, comments, photos, feedback, suggestions, messages, or other content to Melt n Dip, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, modify, publish, display, and distribute that content for business, marketing, operational, or customer service purposes, where permitted by law.
You are responsible for ensuring that your submissions are accurate, lawful, and do not violate the rights of others.
We may remove or decline to use user submissions at our discretion.
12. Social Media and Public Content
If you tag Melt n Dip, mention us, use our branded hashtags, or publicly post content related to Melt n Dip, we may interact with or share that content where permitted by the platform’s rules and applicable law.
Your use of social media platforms is also governed by the terms and policies of those platforms.
13. Employment Information
Employment information posted on the website is for general informational purposes only.
Job availability, hiring decisions, employment terms, and workplace policies may vary by location, especially where locations are independently owned and operated by franchisees.
Submitting an employment inquiry does not guarantee employment or an interview.
14. Website Accuracy and Availability
We do our best to keep the website available and accurate, but we do not guarantee that:
- The website will always be available
- The website will be error-free
- Information will always be current
- Technical issues will not occur
- Website content will be free from typographical or pricing errors
We may update, suspend, remove, or modify website content at any time without notice.
15. Third-Party Links
The website may include links to third-party websites, social media pages, maps, ordering platforms, delivery services, payment processors, or other external services.
We are not responsible for third-party websites, their content, their terms, their privacy practices, or their services.
Accessing third-party websites is at your own risk.
16. Disclaimer of Warranties
The website and its content are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, Melt n Dip disclaims all warranties, express or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
17. Limitation of Liability
To the maximum extent permitted by law, Melt n Dip, its affiliates, officers, employees, franchisees, service providers, and partners will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website or related services.
This includes damages related to:
- Website errors or downtime
- Third-party platform issues
- Ordering or delivery delays
- Pricing or menu inaccuracies
- Unauthorized access or security incidents
- Use of or reliance on website content
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
18. Indemnification
You agree to defend, indemnify, and hold harmless Melt n Dip, its affiliates, officers, employees, franchisees, service providers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your use of the website
- Your violation of these Terms
- Your violation of any law or third-party right
- Your misuse of Melt n Dip content, trademarks, or services
- Content or information you submit to us
19. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy here:
https://meltndip.com/privacy-policy
20. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the website will be handled in the courts located in Cook County, Illinois, unless applicable law requires otherwise.
21. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
22. Contact Us
For questions about these Terms, contact us at:
Melt n Dip
Legal Entity: MELT N DIP FRANCHISING, LLC
Email: [email protected]
Address: BRIDGEVIEW, IL 60455, United States of America
Website: https://meltndip.com
